TRAVEL EXPERIENCE d.o.o. – Travel Experience Museum
Registered seat: Mate Vlašića 20, 52440 Poreč-Parenzo, Croatia – Museum location: Prolaz Neboder, Ilica 1A, 10000 Zagreb – OIB: 03857142786
Version 1.1 – August 2026 (replaces version 1.0 of July 2026)
This Policy applies to the website travelexperiencemuseum.com and to the subdomain ticketing.travelexperiencemuseum.com, where tickets are purchased.
1. What are cookies
Cookies are small text files stored on your device when you visit a website. We use first-party and third-party cookies. Necessary cookies are required for the website to function, while analytics and marketing cookies are set only with your consent.
2. Types of cookies
- Necessary (functional): enable basic website operation (security, cart, remembering choices). No consent required.
- Analytics: measure traffic and how the site is used, in order to improve it. Consent required.
- Marketing: used for advertising and measuring campaign performance. Consent required.
3. Consent and management
On your first visit, a consent banner is displayed offering an equal choice of “Accept all” / “Reject all” / “Settings”. Analytics and marketing cookies are set only after you give consent. We use the Cookiebot platform (Usercentrics A/S) to manage consent.
You may change or withdraw your consent at any time by clicking the cookie settings icon permanently displayed in the lower left corner of the page. The dialogue that opens shows your current consent state and offers options to change and to withdraw consent. Withdrawing consent is as easy as giving it and does not affect the lawfulness of processing carried out before withdrawal.
We apply Google Consent Mode v2 in Advanced Mode. This means that before you give consent, all categories are set to “denied” and marketing tools do not fire. In that state Google Analytics 4 does not place cookies on your device, but does send Google so-called cookieless pings containing your IP address, browser and device data, the referring page address and your consent status. These signals are used solely to estimate the total number of visits and do not allow you to be recognised on a subsequent visit.
4. Cookies and tools we use
| Category | Tool / provider | Purpose | Example cookies / ID | Consent |
|---|---|---|---|---|
| Necessary | Web platform and hosting (Plus d.o.o.) | Basic operation, security, cart | session cookies | Not required |
| Analytics | Google Analytics 4 (measurement ID G-DC4YKFHDPB) via Google Tag Manager (GTM-KCG2GM9F) | Measuring traffic and user behaviour | _ga, _ga_<ID>, _gid | Required |
| Marketing | Meta pixel (ID 1674250352980126) | Advertising and conversion measurement (Facebook / Instagram) | _fbp, fr | Required |
| Newsletter | Mailchimp | Newsletter delivery (double opt-in). Does not set tracking cookies on the site; acts as a processor | n/p | Newsletter consent |
| Necessary | Cookiebot (Usercentrics A/S, Copenhagen, Denmark) | Displaying the consent banner, recording and remembering your choice, and evidencing consent given | CookieConsent | Not required |
| Necessary | Ticket purchase system (ticketing.travelexperiencemuseum.com) | Shopping cart, customer session and order completion | woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_* | Not required |
5. Automated cookie list
In addition to the table above, this page publishes an automatically generated list of every cookie the site sets, with the name, provider, purpose and duration of each cookie. The list is refreshed on each scan of the site and therefore always reflects the actual state.
6. Transfers outside the EU/EEA
Certain providers (Google, Meta, Mailchimp) may process data outside the EU/EEA, including in the United States. We carry out such transfers with appropriate safeguards under Art. 46 GDPR – the EU-US Data Privacy Framework or standard contractual clauses.
The cookieless pings described in section 3 are sent to Google before you give consent. We do not rely on consent for that processing but on our legitimate interest in basic audience measurement, subject to the safeguards under Article 46 GDPR. You may object to that processing at gdpr@travelexperiencemuseum.com.
7. Cookie duration
Session cookies are deleted when the browser is closed; persistent cookies remain until they expire or are deleted. Analytics and marketing cookies generally last up to 24 months. You can also delete cookies in your browser settings.
8. Contact
For questions about cookies and data protection, contact us at gdpr@travelexperiencemuseum.com. More information is available in our Privacy Policy.
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